Support & FAQ
Frequently Asked Questions
Everything you need to know about ShalaDesk — from how modules work to how we deploy and support schools across Madhya Pradesh.
Product & Features
ShalaDesk is a complete School Management Software & ERP System developed by VindhyaTech, a technology firm headquartered in Waidhan, Singrauli, Madhya Pradesh. It helps schools automate administrative tasks — attendance, fee collection, exam grading, payroll, and parent communication — all from one dashboard.
ShalaDesk includes 10+ built-in modules: Student Management, Attendance Tracking (with GPS teacher check-in), Fee Management & Invoicing, Academics & Timetable, Examinations & Report Cards, Payroll & HR, Reports & Analytics, SMS Wallet & Communication, and three role-based portals for Admin, Teacher, and Student/Parent. No external add-ons are needed.
Yes. ShalaDesk's exam module includes fully configurable grade bands. Administrators can set custom pass marks, grade letters, and grade points to match CBSE, MP Board, ICSE, or any custom grading system the school uses. Report card templates are generated automatically based on these settings.
ShalaDesk includes five built-in analytical reports: Student Performance Report, Class Performance Report, Fee Collection Report, Attendance Summary Report, and Teacher Performance Report. All reports can be exported to Excel or PDF directly from the dashboard.
Attendance & SMS
ShalaDesk has a built-in SMS Wallet. When attendance is marked, the system automatically fires an SMS to the registered parent number — with the student's name, class, and date. School admins top up the wallet directly via Razorpay from the admin dashboard. No separate MSG91 account or WhatsApp Business setup is required.
Teachers mark attendance from their mobile browser. The system captures their GPS coordinates and verifies that they are within the school's defined geofence boundary before accepting the check-in. This prevents off-campus attendance marking. Admins define the school's coordinates and acceptable radius in the settings.
Yes. Students can submit leave requests from their portal with a reason and date range. Class teachers review and approve or reject the requests from their teacher portal. The system tracks leave balance per student and reflects approved leaves in the attendance records.
Pricing & Setup
ShalaDesk uses annual licensing based on your school's active student strength. We avoid arbitrary per-student monthly fees — you pay one annual license fee that covers all modules, updates, and support. Contact us for a custom quote based on your school's size and requirements.
Yes. The VindhyaTech team offers complete support to clean and import your legacy student directories, class lists, teacher credentials, and historical fee structures into ShalaDesk. This is included in all plans at no additional cost.
Yes. For schools in Singrauli, Waidhan, Rewa, Sidhi, Satna, and other parts of Madhya Pradesh, our engineers can travel to your campus to perform the initial setup, data import, and in-person training for admin staff, teachers, and accounts teams. Training is typically completed in one day.
Technical & Infrastructure
VindhyaTech is located at Degree College Road, Near Arvind MP Online, Waidhan, Singrauli, Madhya Pradesh – 486 886. You can reach us at +91 96696 58723 or info@vindhyatech.in. We provide physical support and training to schools across MP.
Yes. ShalaDesk is built on lightweight server-rendered pages that load efficiently even on 2G/3G cellular networks commonly found in rural districts of Madhya Pradesh. All core operations — attendance marking, fee collection, leave requests — function reliably on standard mobile data connections.
ShalaDesk stores data securely with regular backups on OCI-compatible object storage. Login is secured via OTP-based verification. Role-based access control ensures each user can only access data relevant to their role — teachers cannot view payroll data, students cannot view other students' records, etc.
Yes. Enterprise plan clients can request custom module development, tailored grade report formats, custom fee structure templates, or specific SMS notification flows. Our development team in Singrauli handles custom builds and deploys them to your instance with full testing and training.
Still Have Questions?
Our team in Singrauli is happy to answer any specific questions about your school's requirements.
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